All orders include J-hooks/chains, kwikpins, and an installation manual, all hardware and controls, tail gate dampener, and rear bumper brackets.     Shipping costs are $500 to $700,depending upon desitination.     This unit is powered by a 12 volt electric/hydraulic 3000 psi pump, insulated and protected by a galvanized box - lockable, rubber mounted, and non-flammable.     It is recommended that the host truck be equipped with a master disconnect switch, mounted in the floorboard of the truck, as a safety feature.     It takes 18 to 20 man hours to install this unit, including the modification of the rear bumper. We offer this installation service at our shop on a scheduled basis. In at 9:00 AM, out by 5:30 PM, same day.     It usually takes one day to prepare an order for shipping, and you should allow about 4 days shipping time, depending upon the destination.     All units carry a 12 month limited warranty.     Your SECOND and subsequent purchase of The Illusion entitles you to a substantial discount.       We have over 600 units in the field today. We have a long list of satisfied customers. Contact us on our toll free line, or drop us an email and ask us for testimonials. We have letters on file of not only satisfied customers, but customers that have re-ordered as a result of their high level of satisfaction.